Microsoft Teams, also one of Webex’s largest competitors, has had the advantage of a large Microsoft install base. Cisco, however, is clawing back enterprise interest through a focus on security. Cisco Webex is the leading enterprise solution for video conferencing, webinars, and screen sharing. Web conferencing, online meeting, cloud calling and equipment. Thanks for downloading Cisco Webex Teams. We just deployed our first MTR and it actually is a lot easier to allow Zoom / Webex through either the TAP interface or via the Teams Admin Center where you can access the device settings. Once you enable access to Zoom and/or Webex invites AND allow external invites to be processed by the room's exchange mailbox, any invite forwarded to the room shows up as a Join button. Sign in to Webex Teams for group chat, video calling, and sharing documents with your team. It's all backed by Cisco security and reliability.
Expressvpn non funziona con sky go. Webex permits you to stay connected to your team members constantly with a persistent chat feature, group messaging, and customizable notifications. Whiteboard – real-time writing, drawing, and document editing with digital and virtual whiteboards.
Cisco Webex admittedly lost some mindshare at the onset of the pandemic as customer awareness grew rapidly around competing tools. Long-term, however, is where the popular Webex collaboration platform will shine as enterprises put more of an emphasis on security, integration, and inclusivity, Cisco’s CEO Chuck Robbins told CRN.
The last 15 months have seen businesses adopt any web conferencing and communication technology IT could get their hands on to keep their employees productive. But on the other side of the pandemic, many enterprises will be making longer-term decisions around their architectural approach to collaboration, especially as the hybrid work model evolves, Robbins said.
“I think that’s where we should show up very well,“ he said. “You’re going to see us continue to double down on security [and] we’re going to have to work hard on dealing with digital sovereignty issues all around the world.”
[Related: Cisco Webex To ‘Regain Market Share’ Vs. Zoom Post-Pandemic, Execs Say]
San Jose, Calif.-based Cisco has been historically well-positioned within the enterprise. Last year, however, companies of all sizes -- some of which had never had a formal collaboration strategy in place -- had to quickly adopt technology to help their employees work from home. That’s where Zoom came into play, said Joe Berger, senior director of World Wide Technology’s (WWT) digital workspace practice.
“I think Zoom has done such a good job of marketing, such that when it came time for end users with their own credit cards had to go get something for collaboration, [Zoom] was sort of top of mind for them,” Berger said. “That’s why we saw the explosion of Zoom, because you had all these users who had never used web conferencing before.”
Meanwhile, Cisco was scaling Webex and making sure the platform could accommodate the influx of new capacity it was experiencing, Berger said. “Zoom became the new verb, which is funny because Webex had that brand perception 10 years ago where people used to refer to Webex as the Kleenex of conferencing.”
WWT, one of Cisco’s top solution provider partners, considers Webex a leading collaboration platform thanks to its “rock solid” security, ability to scale quickly, and enterprise-grade feature set that keeps growing, Berger said.
“I think Cisco has still kept a pretty good foothold in the enterprise space that they’ve traditionally held,” he said.
Microsoft Teams, also one of Webex’s largest competitors, has had the advantage of a large Microsoft install base. Cisco, however, is clawing back enterprise interest through a focus on security and investment in new features, said Bob Cagnazzi, president and CEO of Cisco solution provider powerhouse Presidio.
“I do think the investment and changes that WebEx has made and rolled out are beginning to capture that mindshare back,” Cagnazzi said. “Clients are looking for the combination of security, customer experience and the features, and Cisco’s really ramped up on the feature side recently.”
It’s true that enterprises and even governments around the world are leaning on Webex to continue legislating during the pandemic because they trust the security of the platform. Webex security has been front and center for Cisco, but it has, at times, come at the expense of ease of use. If the pandemic has taught the industry anything, it’s that users will default to the easier solution. The tech giant is now working to balance end users’ desire for simplicity and the importance of security, Robbins said.
“What we’ve really been working on is striking that balance of simplifying the user experience, at the same time providing that enterprise-grade security that we’re known for. And I think it’s a big differentiator that our customers,” he said. ”I hear customers say, ‘we’re going to make a long-term decision,’ I think those kinds of things are going to be very important to them.”
At the same time, Cisco isn’t fighting the fact that it has competitors anymore. The Webex team, led by Cisco’s Senior Vice President, Security and Applications, Jeetu Patel, has been pushing Webex integration via APIs into third-party platforms, such as Zoom and Microsoft Teams.
“Our goal is to make sure we integrate with any application that a customer has invested in. Frankly, I don’t care if it’s a competitor, we will integrate with them,” Patel said in March. “If a customer has invested in a technology and us, it’s our job to make sure the two of those technologies work seamlessly well together.”
Long View Systems, a Calgary, Alberta-based Cisco Gold partner, works with many customers that have legacy solutions in place, including Microsoft office 385. Many of these customers don’t want to walk away from their existing investments, said Kent MacDonald, senior vice president of Strategic Alliances for Long View Systems.
“There’s more collaboration in collaboration as we go forward,“ MacDonald said. “I think, regardless of if it’s Cisco, or Microsoft Teams, it’s about how I build on what a customer has, without having to do a rip and replace. That’s the strategy the end user really appreciates.”
Webex is not only helping employees work remotely but return to the office safely and is giving businesses a hybrid strategy for the long-term, MacDonald added.
“We’ve been talking a lot about this notion of inclusion and an inclusive recovery. Unity markdown. Frankly, as we come back, we know we’re going to be in a hybrid work world where you’re going to have people at home, you’re going to have people in conference rooms, you’re going to have people with different experiences, and we need to make sure the platform creates this notion of inclusion as they’re participating in meetings or communicating collaboratively,” Robbins said. “That’s super important.”
Customers are starting to prioritize the building of a “collaboration architecture,” or how the conferencing platform can integrate with the contact center and existing voice platforms, as well as the ability to take meetings at home or in the conference room seamlessly, Robbins said.
Integrations, coupled with Webex’s strength in helping companies develop safe, hybrid working strategies through a robust collaboration architecture, is where Cisco will stand out among the competition, Long View’s MacDonald said.
“Being able to have that integration from the meeting room to the remote user, I think WebEx really stands out in comparison in that hybrid experience,” he said.
Cisco Webex has more than 600 million monthly users globally and is connecting 6 billion calls per month, the San Jose, Calif.-based company told CRN.
-->Cloud Video Interop (CVI) is a Microsoft Qualified third-party solution that enables third-party meeting rooms (telepresence) and personal video devices (VTCs) to join Microsoft Teams meetings.
With Microsoft Teams, you get rich online content collaboration in meetings that include audio, video, and content sharing. This can be enjoyed through the desktop and web client, as well as through many partner devices that integrate natively with Microsoft Teams. However, many customers have already invested in video teleconferencing and personal video communication devices, which can be expensive to upgrade. Cloud Video Interop provides an easy solution, allowing you to keep using your existing solutions until you are ready to upgrade.
With Cloud Video Interop, Microsoft Teams delivers a native meeting experience for all participants – in meeting rooms or inside of Teams clients.
Is Cloud Video Interop for me?
Cloud Video Interop provides an intermediate service while you transition to a full native Microsoft Teams Solution, using Teams endpoints. The service provided should be part of your migration path.
Cloud Video Interop is intended for customers who meet the following criteria:
- Have a large deployment of meeting room devices and personal video devices deployment (50+ devices) that are not qualified for direct integration with Microsoft Teams
- Are supported by one of our Cloud Video Interop partners
- Want to retain the value of their investment in their current meeting room devices and personal video devices during the migration to a native Microsoft Teams solution
While Cloud Video Interop provides a great intermediate solution, we encourage our customers to look into our native Teams Meeting solutions, such as Teams Room Systems, for the long term.
Office 365 US Government and third-party services
Office 365 provides the ability to integrate third-party applications into SharePoint Online sites, Skype for Business, Teams, Office applications included in Microsoft 365 Apps for enterprise (such as Word, Excel, PowerPoint, and Outlook), and Outlook Web App. In addition, Office 365 supports integration with third-party service providers. These third-party applications and services might involve storing, transmitting, and processing your organization's customer data onthird-party systems that are outside of the Office 365 infrastructure and therefore are not covered by the Office 365 compliance and data protection commitments. It is recommended that you review the privacy and compliance statements provided by the third parties when assessing the appropriate use of these services for your organization.
Partners Certified for Microsoft Teams
The following partners have video interop solutions for Microsoft Teams. Your company may choose to work with any combination of these partners within your enterprise.
| Partner | Partner solution |
|---|---|
| Poly RealConnect Service | |
| Pexip Infinity for Microsoft Teams | |
| BlueJeans Gateway for Microsoft Teams | |
| Cisco Webex Video Integration for Microsoft Teams |
Cloud Video Interop overview
Cloud Video Interop is a third-party service that is offered by our partners to provide interoperability between existing video conferencing and personal video device solutions on premises, and Microsoft Teams.
The solutions offered by our partners consist of components that can be deployed either fully cloud based or partially/fully on premises.
The following diagram shows the high-level architecture of our partner solutions. How to open pcb file powerpoint.
Deploy Cloud Video Interop
When deploying a Cloud Video Interop solution, it's important to understand that you are deploying a partner solution. The general steps you should take to deploy Cloud Video Interop are listed in the following diagram.
Teams Webex Zoom
Plan
During the plan phase, you should identify the devices that you will not replace with a native Teams device, and find a Cloud Video Interop partner that can support these devices.
It's also important to understand that you will need a license for each user who will schedule meetings in which you want a Cloud Video Interop-enabled device to join. Note that exact licensing requirements can be obtained from the Cloud Video Interop partner. Ensure that this is clear before you start your deployment.
Configure
The partner that you have chosen for your CVI deployment will provide you with a full deployment document that consists of all the steps needed to deploy successfully within your organization. This will include firewall ports and IP ranges, configuration changes for your devices, and other settings that need to change.
Provision
During the provision phase, you will assign licenses to the appropriate users according to the partner configuration guide. You will also need to go through the Azure Consent process to provide the partner access to your Teams environment. See Permissions and consent in the Microsoft identity platform endpoint for more information about the Azure consent process.
Schedule
After a user is enabled for Cloud Video Interop, any meeting scheduled using either the Teams Meeting Add-in for Outlook or the Teams Client will have the appropriate additional information automatically added into the Teams meeting so that Cloud Video Interop-compatible devices can join these meetings.
Join
Depending on the partner solution, there are several ways to join a Cloud Video Interop-enabled meeting. Exact meeting join scenarios will be provided by your Cloud Video Interop partner. We've listed some examples below:
- IVR (Interactive Voice Response)
- You can dial in to the partner's IVR using the tenantkey@domain.
- When you are in the partner IVR, you will be prompted to enter the VTC conferenceId, which will then connect you to the Teams meeting.
- Direct dial
- You can directly dial in to the Teams meeting without interacting with the partner's IVR by using the direct dial feature, using the full string of tenantkey.VTC ConferenceId@domain.
- One-touch dial
- If you have an integrated Teams room, you can use the one-touch dial capabilities offered by your partner (without needing to type any dial string).
Manage Cloud Video Interop
After Cloud Video Interop is deployed, you can manage the devices using the solutions provided by our partners. Each partner will provide you with an administrative interface that will include both license and device management.
Reporting is also available directly from the partner administrative interface. For more information on reporting capabilities, contact the partner of your choice.
Troubleshooting Cloud Video Interop
Cloud Video Interop is a partner-provided service. If you are experiencing issues, the first step is to connect a device that has the Teams Client installed and connect it to the same segment as the Cloud Video Interop device that is causing problems.
If Teams functions correctly on this segment, and you have also followed all the networking and configuration guidelines the partner has provided, you will need to contact the partner for further troubleshooting.
Teams Webex Teams
PowerShell for Cloud Video Interop
Teams Webex App
The following PowerShell cmdlets are available for you to (partially) automate the Cloud Video Interop deployment.
- Get-CsTeamsVideoInteropServicepolicy: Microsoft provides pre-constructed policies for each of our supported partners that allow you to designate which partner(s) to use for Cloud Video Interop.
This cmdlet allows you to identify the pre-constructed policies that you can use in your organization. You can assign this policy to one or more of your users by leveraging the Grant-CsTeamsVideoInteropServicePolicy cmdlet. - Grant-CsTeamsVideoInteropServicePolicy: This cmdlet allows you to assign a pre-constructed policy for use in your organization or assign the policy to specific users.
- New-CsVideoInteropServiceProvider: Use this cmdlet to specify information about a supported CVI partner that your organization would like to use.
- Set-CsVideoInteropServiceProvider: Use this cmdlet to update information about a supported CVI partner that your organization uses.
- Get-CsVideoInteropServiceProvider: Use this cmdlet to get all of the providers that have been configured for use within the organization.
- Remove-CsVideoInteropServiceProvider: Use this cmdlet to remove all provider information about a provider that your organization no longer uses.