Citrix Workspace gives you the tools needed to be productive while providing a seamless experience. Citrix adapts to your specific needs, giving you direct access to everything in one single workspace. You can quick access your files, your apps and configure it in a way that makes sense for you. Citrix Workspace gives you the tools needed to be productive while providing a seamless experience. Citrix adapts to your specific needs, giving you direct access to everything in one single.
Even though you see the message that installation was successful, VPN connections to NetScaler Gateway will not work.
This issue doesn’t arise if you upgrade from older Mac OS to High Sierra because the extensions were already approved during the previous plug-in installation on older OS.
Citrix Workspace Big Sur
Solution
As per the suggestion in the popup, navigate to System Preferences > Security & Privacy and allow the blocked extensions. If the problem persists, re-install the plug-in.
Note: You might or might not get the registration blocked message.
Problem Cause
macOS High Sierra has introduced a new feature that prompts the user to approve new third-party kernel extensions.
Citrix Workspace For Mac
Additional Resources
These vulnerabilities do not affect Citrix Workspace app and Receiver on any other platforms.
What Customers Should Do
Citrix strongly recommends that customers upgrade to Citrix Workspace app version 1912 or later. Customers using Citrix Receiver are strongly recommended to upgrade to Citrix Workspace app. Customers using Citrix Receiver 4.9 for Windows LTSR may alternatively choose to upgrade to Citrix Receiver 4.9.9002 for Windows LTSR Cumulative Update 9 or later to obtain the fixes.
Customers should upgrade via Auto Update, or by running the installer. Customers should not uninstall the previous version of Citrix Workspace app or Citrix Receiver prior to performing the update.
The latest version of Citrix Workspace app for Windows is available from the following Citrix website location:
The latest version of Citrix Workspace app for Windows LTSR is available from the following Citrix website location:
The latest version of Citrix Receiver for Windows LTSR is available from the following Citrix website location:
Acknowledgements
Citrix would like to thank Andrew Hess for working with us to protect Citrix customers.
What Citrix Is Doing
Citrix is notifying customers and channel partners about this potential security issue. This article is also available from the Citrix Knowledge Center at http://support.citrix.com/.
Obtaining Support on This Issue
If you require technical assistance with this issue, please contact Citrix Technical Support. Contact details for Citrix Technical Support are available at https://www.citrix.com/support/open-a-support-case.html.
Reporting Security Vulnerabilities
Citrix welcomes input regarding the security of its products and considers any and all potential vulnerabilities seriously. For details on our vulnerability response process and guidance on how to report security-related issues to Citrix, please visit the Citrix Trust Center at https://www.citrix.com/about/trust-center/vulnerability-process.html.
Changelog
| Date | Change |
| 2020-06-11 | Initial Publication |
| 2020-06-11 | Updated CWA LTSR URL |
| 2020-06-22 | Receiver 4.9.9002 LTSR CU9 released |